Data Protection Assured

ba99login Privacy Policy

How your personal information is collected, stored, and kept secure — ba99login's full privacy policy is presented here in detail.

Last Updated: January 2026

Introduction and Scope

ba99login is an online gaming platform operated for players in Bangladesh. This privacy policy ("Policy") explains how we collect, use, disclose, and protect the personal information of users of our website — that is, you. By registering with or using ba99login, you agree to the terms of this Policy.

This Policy applies to all pages, services, and associated applications of the ba99login website. We may revise this Policy from time to time; if changes are made, the update date on this page will be changed and you will be notified by email for significant changes.

We believe your privacy is a fundamental right. That is why ba99login has made data protection a top priority from day one. Our entire infrastructure is secured with SSL encryption, and we never sell your information to third parties.


What Information We Collect

ba99login collects the following types of information to operate its services properly. We collect only the information that is necessary to provide our services.

2.1 Registration Information

Information you provide when opening an account:

  • Full name (in Bengali or English)
  • Date of birth (for age verification — accounts are for those aged 21 and above only)
  • Email address
  • Mobile number
  • Preferred payment method (bKash, Nagad, Rocket, or bank account details)
  • Password (stored in encrypted form)

2.2 Identity Verification Information (KYC)

To keep deposits and withdrawals secure and to ensure compliance, we may collect the following documents when required:

  • Copy of National ID (NID) or passport
  • Proof of ownership of the payment method
  • Proof of address (where applicable)

2.3 Automatically Collected Information

The following information is collected automatically while you use the site:

  • IP address and device information
  • Browser type and version
  • Time of site access and page visit history
  • Cookie and session data
  • Gaming activity logs (bet amounts, results, etc.)

2.4 Transaction Information

A record of every deposit and withdrawal is stored in our system, including the transaction date, amount, and method.


Purpose of Using Information

ba99login uses your information only for the following legitimate purposes. Under no circumstances is your information sold to advertisers or third parties.

Account Management

Your information is used to create, verify, and secure your account and to recover your password.

Payment Processing

To complete deposits and withdrawals securely via bKash, Nagad, Rocket, and bank transfer.

Customer Support

To answer your questions and resolve issues through 24/7 live chat support.

Fraud Prevention

To detect suspicious activity, prevent money laundering, and ensure the overall security of the platform.

Service Improvement

To analyse site performance and further improve the user experience.

Communication and Notifications

To keep you informed about important updates, policy changes, and relevant offers.


Cookie Policy

The ba99login website uses cookies. Cookies are small text files stored in your browser that help improve the functionality of the site.

4.1 Types of Cookies We Use

  • Essential cookies: Required to maintain login sessions and ensure security.
  • Functional cookies: To remember your language preferences, layout settings, and similar choices.
  • Analytics cookies: To understand site traffic and usage patterns — these cookies are completely anonymous.

4.2 Cookie Controls

You can manage or disable cookies from your browser settings. However, please note that disabling essential cookies may affect some core site functions and you may not be able to log in properly.


Information Sharing and Disclosure

ba99login never sells, rents, or transfers your personal information to third parties for commercial purposes. However, information may be shared in the following limited circumstances:

5.1 Service Provider Partners

Limited information is shared with trusted partners who assist with payment processing (such as bKash, Nagad, Rocket), technology infrastructure, and customer support. These partners are contractually bound to comply with our privacy policy and may not use the information provided for any other purpose.

5.2 Legal Obligations

If disclosure of information is required as part of a court order, government directive, or legal process, only the minimum necessary information will be provided to the relevant authority.

5.3 Fraud and Scam Prevention

If fraudulent activity is suspected on an account, limited information may be shared with the relevant agency for the purposes of investigation.


Data Security Measures

ba99login applies industry-standard technical and organisational measures to keep your information secure. The key elements of our security framework are:

  • SSL Encryption: All data transfers on the site are protected with 256-bit SSL encryption.
  • Password Hashing: Your password is never stored in plain text; advanced hashing algorithms are used.
  • Two-Factor Authentication (2FA): The option to add an extra layer of security to your account.
  • Regular Security Audits: The system is reviewed regularly to identify vulnerabilities.
  • Restricted Access: Only authorised staff can access information on a need-to-know basis.
  • Firewall and DDoS Protection: To protect servers from external attacks.

However, no method of storing or transmitting information over the internet is completely secure. While we make every effort to provide maximum protection, we cannot guarantee absolute security. Please also keep your password confidential and be careful not to stay logged in on public devices.


Data Retention Period

ba99login retains your personal information only for as long as it is necessary. The retention period depends on the type of information and applicable legal requirements.

7.1 Active Accounts

Your registration information, gaming history, and transaction records will be retained for as long as your account remains active.

7.2 After Account Closure

Financial and compliance-related documents may be retained for a specified period after account closure in accordance with applicable legal requirements. After that period they are securely deleted.

7.3 Analytics Data

Anonymous analytical data that does not identify individual users may be retained for the long term for the purpose of service improvement.


Your Rights and Choices

As a ba99login user, you have the following rights regarding your personal information:

8.1 Right of Access

You can view and download your personal information at any time by accessing your account. Contact our support team for additional information.

8.2 Right to Correction

If any of your information is incorrect, you can request a correction from your account settings or through live chat.

8.3 Right to Deletion

You can request to close your account. However, some information may need to be retained for a specified period due to legal and compliance obligations.

8.4 Opt Out of Marketing Communications

You can stop receiving promotional emails at any time. However, important account-related notifications (such as security alerts and transaction confirmations) will continue to be sent.

8.5 Responsible Gaming Tools

You can set deposit limits, session time limits, and temporary breaks on your account. To learn more, visit our Responsible Gaming page.


Protection of Minors

ba99login is operated for individuals aged 21 and above only. We do not knowingly collect personal information from any minor.

The registration process includes age verification, which is confirmed through KYC verification. If it is established that a minor's information has been collected in any way, the relevant account will be closed immediately and all information will be deleted.

If you believe that a minor has opened an account on our site, please contact [email protected] immediately.


Third-Party Services

Our platform works with game service providers (such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, Microgaming, NetEnt, etc.) and payment infrastructure providers. These providers are governed by their own privacy policies.

Payment providers such as bKash and Nagad process transactions on their own platforms. ba99login is not responsible for the data collection or usage policies of these external services.

We exercise care in selecting our partners and ensure that they comply with international security standards.


Policy Changes and Updates

ba99login may revise its privacy policy from time to time. If changes are made:

  • The "Last Updated" date at the top of this page will be changed.
  • For significant changes, advance notice will be sent to your registered email.
  • Continued use of the site after any change will be considered acceptance of the new policy.

We recommend that you review this page regularly so that you are always informed about the latest policy.


Contact Us

If you have any questions, requests, or concerns about this privacy policy, please contact us:

Contact by Email

Email us on any data protection matter:
[email protected]

Live Chat

Contact us directly through our 24/7 Bengali live chat support. You will typically receive a response within a few minutes.

We are committed to responding to any privacy-related request as quickly as possible.

Play safely and enjoy with peace of mind

ba99login is always working to protect your information. Visit our page to learn more about responsible gaming.

Learn about Responsible Gaming